You can fix this problem by switching your copy of Office 2010 from a Click-to-Run installation to a standard (MSI-based) installation. This process does not require an additional license. To do so, follow the steps under the “Workaround” heading on this page. You may also experience this error if you are running either Word or Zotero as Administrator or in a compatibility mode in Windows Vista or 7, or if security software is interfering with Zotero's ability to communicate with Word. Run-time error '5097': Word has encountered a problem.įirst, make sure the Zotero app is open and running on your computer. Note that this is the Zotero program, not the Zotero website or Zotero Connector in your browser. If Zotero is open and you're still receiving this error, the most likely causes are previously having started Zotero from a disk image instead of dragging it to Applications and starting from there or having two copies of the Zotero app in different locations on your computer (e.g., a “Zotero” and “Zotero 2” in Applications). Close Zotero, open the Zotero profile directory, and delete extensions.json. If you continue to receive the error after deleting extensions.json, go to Tools → Add-ons in Zotero and make sure the Word and LibreOffice plugins are enabled. If they show as incompatible, you may have previously installed a very old version of the plugin, and you should uninstall it and restart Zotero. Current plugins are bundled with Zotero and don't need to be installed separately.Īpple Silicon (M1/M2) Mac users should install LO 7.3+, which adds compatibility with the Apple Silicon version of the JDK.
LibreOffice versions 7.2 or earlier require Intel (圆4) versions of both LibreOffice and the JDK rather than the Apple Silicon (ARM/aarch64) versions. Next, restart Zotero, open the Cite pane of the Zotero preferences, and click the Install LibreOffice Add-in button on the “Word Processors” tab. #Reinstall microsoft word 2016 download#.#Reinstall microsoft word 2016 software#.#Reinstall microsoft word 2016 install#.
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